Privacy Policy

Last Updated: January 2026

Bitjill takes the protection of your personal data seriously. This Privacy Policy explains what data we collect, why we collect it, and how it is used and kept secure.

We protect your privacy

A quick overview of the key highlights of Bitjill's Privacy Policy

Data Encryption

All your personal and financial information is protected with SSL encryption. No third party can ever access your data.

Data Is Never Sold

Bitjill never sells your personal data to advertisers or third parties. Your information is used solely to improve our services.

Your controls

You can request to view, correct, or delete your information at any time. Your rights are fully protected.

Cookie Transparency

Which cookies we use and why — it's all clearly outlined in this policy. You also have the option to disable non-essential cookies.

Defined Retention Period

Your data is never kept longer than necessary. Once an account is closed, data that is no longer needed is automatically deleted after a set period.

Marketing opt-out

If you'd rather not receive promotional emails or messages, you can unsubscribe at any time — no hassle, no questions asked.

Table of Contents

  1. Introduction
  2. What data we collect
  3. Why we collect your data
  4. Data Sharing Policy
  5. Data Security
  6. Cookie Policy
  7. Data Retention Period
  8. Your Rights
  9. Children's privacy
  10. Policy Changes
  11. Contact
This Privacy Policy Bitjillapplies to all services and platforms. By using the platform, you are considered to have accepted this policy.

01Introduction

Bitjill We believe every user's personal data belongs to them. We only collect what's strictly necessary to provide our services — and we do so with full transparency.

This privacy policy explains what data we collect, why we collect it, how long we keep it, and what rights you have. If you have any questions, our support team is always ready to help.

Bitjill's Privacy Policy is built with Bangladeshi users in mind. We want you to use our platform with complete peace of mind — your data is in safe hands.

02What data we collect

Bitjill Two types of data are collected — what you provide directly and what is generated automatically through your use of the platform.

What You Provide

Data type Example When It Is Collected
Identity information Name, date of birth, national ID During Registration & KYC Verification
Contact Information Phone number, email address At Registration
Financial Information Mobile Pay/Nagad number, transaction history During deposits and withdrawals
Support Contact Chat & Email Messages Support Contact Hours

Automatically Collected Information

  • Device Information: Device type, operating system, browser version.
  • IP Address: The IP address of your internet connection, used to estimate your location.
  • Usage Data: Pages visited, time spent, and bets placed.
  • Cookies & tracking: Session cookies, preference cookies, and analytics data.
We never store your password or full payment card number. Payment information is always kept in encrypted form.

03Why we collect your data

Bitjill No data is collected without reason. Every piece of information has a specific purpose, clearly explained below.

  • Account Management: To complete registration, login, and account verification.
  • Payment Processing: To securely process deposits and withdrawals and prevent fraud.
  • Age & Identity Verification: To prevent minors from accessing the platform and to comply with KYC requirements.
  • Service Improvement: To analyse user experience and improve the platform.
  • Customer Support: To resolve your issues quickly and accurately.
  • Legal Obligations: To comply with applicable laws and regulatory guidelines.
  • Security: To prevent account hacking, fraud, and money laundering.
  • Personalised experience: To show you bonuses and offers tailored to your preferences.

04Data Sharing Policy

Bitjill Your personal data is never sold. However, in certain limited circumstances, information may be shared with trusted parties.

When Data May Be Shared

  • Payment provider: Only the necessary information is shared with payment gateways such as Mobile Pay and Nagad to process transactions.
  • Legal Authorities: Bitjill is legally required to share information when directed by a court order or a valid request from a government authority.
  • Technology Partners: Data may be shared with technology partners supporting the platform, under strict confidentiality agreements.
  • Business Changes: In the event of a change in company ownership, your data may transfer to the new owner — however, this policy will remain in effect.
In plain terms: Bitjill never sells your personal data to advertising companies, data brokers, or any third party for commercial purposes.

05Data security measures

To keep your data secure Bitjill We use multiple layers of security.

  • SSL/TLS Encryption: All data transmitted through the website and app is encrypted.
  • Database Security: Data stored on our servers is encrypted and access-controlled.
  • Two-Factor Authentication: An added layer of security for your account.
  • Regular Security Audits: Regular security audits conducted by third-party experts.
  • Staff Training: Bitjill staff are trained under strict data protection protocols.
  • Incident Response: In the event of a security breach, we have a plan in place to act swiftly and notify all affected users.

Keep in mind, however, that no organization can guarantee 100% security on the internet. It's also important that you use a strong password and keep your login credentials private.

06Cookie Policy

Bitjill This website uses cookies. Cookies are small text files stored in your browser that help improve your experience on the site.

Types of Cookies We Use

Cookie Type Purpose Can It Be Disabled?
Essential Cookies Maintaining login sessions and ensuring security No — the site will not function
Preference Cookies To remember your language, theme, and other preferences Yes
Analytics Cookies Analyzing site usage and improving performance Yes
Marketing Cookies To show you relevant bonuses and offers Yes

You can disable cookies at any time through your browser settings. Note that disabling essential cookies may cause some features of the site to stop working.

07How Long Is Your Data Retained

Bitjill No data is retained beyond what is necessary. Retention periods vary depending on the type of information.

  • Account Information: For the duration your account is active, and up to 5 years after closure (as required by law).
  • Transaction Information: 5–7 years in accordance with financial regulations.
  • Support Contact: 2 years from the date of contact.
  • Cookie Data: Up to 1 year from the end of a session, depending on the cookie type.
  • Analytics Data: Up to 2 years in anonymized form.

08Your Rights

BitjillAs a user of, you have several important rights over your own data.

1

Right to Access

You can request to know what personal data we hold about you.

2

Right to Rectification

You can request corrections to any inaccurate or outdated information.

3

Right to Erasure

Under certain conditions, you may request that your data be deleted.

4

Right to Restrict Processing

In certain cases, you can request that the processing of your data be restricted.

5

Right to Data Portability

You can request your data in a portable format.

6

Right to Object

You may object to the use of your data for marketing or analytics purposes.

To exercise any of these rights, email us at (support@bitjill.com). We'll do our best to respond within 30 business days.

09Children's privacy

Bitjill We do not knowingly collect any information from users under the age of 18. If a minor is found to have created an account, that account will be closed and all associated data will be deleted.

If a parent suspects their child has created a Bitjill account, please contact our support team immediately.

10Privacy Policy Updates

Bitjill This Privacy Policy may be updated at any time. For significant changes, notice will be provided via your registered email or on the platform. The "Last Updated" date at the top of this page is always kept current.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.

11Contact

For any questions, complaints, or requests regarding this Privacy Policy, please reach out to us through the following:

We typically respond within 24–48 hours. Complex matters may take a little longer, but we're always here to help.

Your data is safe — get started today

Your personal data is fully protected at Bitjill. Open an account today and enjoy the best betting experience in Bangladesh.

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